Return & Refund Policy

Bert's Scooter Return and Refund Policy

Thank you for shopping at Bert's Scooter. We appreciate your business and strive to provide you with the best products and service. Please review our return and refund policy below:

Non-Returnable and Non-Exchangeable Items

All items purchased from Bert's Scooter are non-returnable and non-exchangeable.

Due to the nature of our products, we are unable to accept returns or exchanges. We apologize for any inconvenience this may cause and encourage you to carefully review product descriptions, specifications, and compatibility before making your purchase.

Damaged or Defective Items

If you receive an item that is damaged or defective, please contact our customer service team within 7 days of receiving your order. We will work with you to resolve the issue as quickly as possible. Please provide the following information when contacting us:

• Order number
• Description of the damage or defect
• Photos of the damaged or defective item

Contact Us

If you have any questions or concerns about your purchase, please do not hesitate to contact our customer service team:

• Email: admin@bertscooter.com
• Phone: +1 (812)2710331
• Address: 444 Alaska Avenue, Suite #BWJ498, Torrance, CA 90503, USA

We are committed to providing excellent customer service and will do our best to address any issues you may have.

Thank you for understanding and for being a valued customer of Bert's Scooter.